The Higher Learning Commission defines Criterion Five as: As called for by its mission, the organization identifies its constituencies and serves in ways both value. Criterion Five addresses how well an institution lives up to its mission to serve society. The university should actively define and engage the constituents it serves with the capacity and commitment to do so. These commitments are shaped by the mission.
The organization learns from the constituencies it serves and analyzes its capacity to serve their needs and expectations. Examples of Evidence
Subcommittee Membership Cindy Ramadan Diane Bridges
The organization has the capacity and the commitment to engage with its identified constituencies and communities. Examples of Evidence
Subcommittee Membership Shelly Blohowiak Nancy Garn Elizabeth Sullivan
The organization demonstrates its responsiveness to those constituencies that depend on it for service. Examples of Evidence
Subcommittee Membership Patrick Knott Susan Tappert Caryn Schultz
Internal and external constituencies value the services the organization provides. Examples of Evidence
Subcommittee Membership David McKay Dyane Tower Nabih Ramadan Joanne Kwak-Kim
Criterion Committee Members
* The business of the Criterion Committees is divided amongst the individual Core Component Subcommittees. The subcommittees meet on a regular basis throughout the data collection/ compilation process and report back to the Criterion Committee Chair who, in turn, provides an update to the Steering Committee.