Message from the CIO

 

Welcome to Information Technology Services at Rosalind Franklin University of Medicine and Science. The Information Technology Services team provides a variety of services that create a foundation for all technology solutions on the RFUMS campus. This web site contains more information on the services we provide in the following areas:

• Administrative Information Systems – support for software, databases, and reporting tools

• Client Services – desktop support and audio visual services provided by IT Help Desk

• Infrastructure Support – support for servers, networking, and telephony

• Project Management & Business Analysis – integrate technology into daily operations

• Security Services – services such as anti-virus, spam blocking, encryption

Our mission is to provide high quality technology resources and support services that foster the mission, vision, and strategic plan of Rosalind Franklin University of Medicine and Science.

In support of this mission, we have developed our website to provide detailed information and self-help services to our clients. While we do not support every aspect of technology on the campus, we will work closely with other support units to make sure that technology is working for you.

Our vision is to be an enabler of innovation and a valued community partner that enhances the education of future health care professionals, assists researchers in the process of scientific discovery, and improves the technology skills of our local community.

We are here to serve the University community and we value our role in leveraging technology to advance the university. Our actions are driven by a set of core values that help us understand our connection to the people in the RFUMS community.

We welcome any feedback about the scope of services we provide and the quality of our support efforts. 

Respectfully,

Richard Loesch
Chief Information Officer

Need Help?
Here are our online FAQs. If your question isn't listed, you can submit it to our staff.