PRODUCTION PRINTING
Q: Does the paper (color or thickness) affect the cost of printing? A: No, If you print on color paper or heavy weight paper the cost is still the same.
Q: If I send electronic files what kind of files work best? A: If sending electronic files a PDF is the best way but word or publisher files will work also. Just remember it is always a good idea to proof a sample before the job is printed.
Q: Do I save money if I print the document 2 sided? A: No, you will save paper if you print two sided, but the cost is still the same because each side of the paper counts as one print.
Q: If I have a bound book or 3 hole punched documents can I still have them spiral bound? A: All binding jobs are different, it is best to bring the materials you want bound down to the CMC and take a look at them and then decide what the best way to rebind the materials would be.
Q: How may I pay for the printed materials? A: The CMC accepts cash, check or student ID for all personal print orders. Most student groups have account number for school related print orders.
Q: What size paper can I print my documents on? A: The paper size can be 8.5x11 or as big as 12x18.
CUSTOMER SERVICE
Q: How do we know that someone received our job order? A: A confirmation email is sent and someone will be contacting you later on with questions or a completed job.
Q: Where is the form located on the website? A: On the CMC home page, by clicking the "Request Job" button
Q: How do we know we have filled out the form correctly? A: If you have any questions feel free to contact the CMC team at 847-578-8368 or by emailing to the department coodinator in the CMC.
Q: Can I attach a file with my request? A: Yes, electronic attachments are helpful to get the best results.
GRAPHIC DESIGN
Q: How long does it take to design? A: Initial layout/design takes 10 working days for a 1st proof.
Q: Why does it take two weeks to design? A: CMC services ALL university projects and events, and must schedule your project into the work schedule.
Q: Does CMC have poster tubes on hand? A: Yes, we have one size available, however Michaels, Hobby Lobby and or the Post Office do stock other poster tubes sizes.
Q: Can images be used from the web? A: No, all images on web are low resolution.
Q: What is largest poster size? A: 42X56 (inches)
Q: Is framing done at the CMC? A: Yes, but only by assembly and the client must order frames on their own. CMC does not stock frames.
DIGITAL PHOTOGRAPHY
Q: What kind of photographic services do you offer? A: We offer photos for applications, passports, personal portraits, editorial and event photography.
Q: Should I set up an appointment for photography? A: Yes. It is best to schedule an appointment if possible to assure a photographer is available on that date.
Q: What sizes of photographs are available? A: Most popular sizes are 4x6, 5x7, 8x10 and 11x14. Custom sizes are also available.
Q: Can digital images be purchased? A: Yes, high resolution digital images are available and can be purchased.
Q: Can the photos be mailed to me? A: Yes, there is an added charge of $2.50 or $3.00 depending on the number and size of photos.
Q: How do I schedule a photographer for an event or activity? A: You can schedule a photographer using the on line request form.
WEB DESIGN
Q: How long will it take for my web site to be designed or redesigned? A: The timeline of a website design project is often dictated by the client. If you have a deadline in mind we will try to meet it for you. The most common delay in the creation and completion of a new website is waiting for content (text/images) to be sent to us by the client.
Q: What is involved in creating a website? A: There are three types of components that go into making a website.
These three components are necessary for all any site to be created. The web designers handle design and front end coding. The requestor of the website is responsible for all content. Without content the website will be blank.
Q: In what format should I supply texts and photographs for my website? A: It is helpful to us if you are able to provide text and photographs in electronic form - for example, the files output by a digital camera and the words in MS word or similar format.
Q: Can I create a URL that is shorter or different for my page? A: Yes. Please see our link to the short URL project on our home page.
Q: Is there a charge for web design? A: There is no charge for us to edit text, graphics, links, addd or delete pages. However we do charge an hourly labor rate for creating or editing web forms, javascript coding and other dynamic coding (code that allows interactivity action between the website and the user).