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The Doctor of Physical Therapy Program at Rosalind Franklin University of Medicine and Science, is accredited by the Commission on Accreditation in Physical Therapy Education (CAPTE).

3030 Potomac Ave., Suite 100,
Alexandria, Virginia 22305-3085;
Telephone 703-706-3245;

If needing to contact the program / institution directly, please call 847-578-3307 or email

Program Complaints

A complaint is a formal expression of dissatisfaction with the program or allegation against the program. Complaints about the program are acknowledged upon receipt and should be brought to the attention of the Program Director. The Program Director will note complaints, examine the nature of each complaint, and work with appropriate personnel to resolve the complaint. Complaints that are written to the department should be addressed to: 

Chair, Department of Physical Therapy
Rosalind Franklin University of Medicine and Science
3333 Green Bay Road
North Chicago, IL  60064

When possible, the Department Chair will discuss the complaint directly with the involved party within 14 days of receipt of complaint and a letter acknowledging the resolution will be provided to the complainant. A written complaint may also be submitted to the Dean of the College of Health Professions at the above address.  If unsatisfied, a written appeal may be submitted to the provost for further action at the above address. The university prohibits retaliation against any individual who, in good faith, reports or discloses a complaint.

Any individual who wishes to file a complaint with an individual not associated with the program may contact Student Affairs at 847-578-8354. Any individual may also contact CAPTE to express any issues or concerns related to our program.

Commission on Accreditation in Physical Therapy Education Contact Information:

Department of Accreditation
American Physical Therapy Association
3030 Potomac Ave., Suite 100
Alexandria, Virginia 22305-3085
Phone: 703/706-3245

All degree and certificate programs are approved by the Illinois Board of Higher Education and accredited by the Higher Learning Commission.

230 South LaSalle Street, Suite 7-500
Chicago, IL 60604