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Student Counseling Service

How to Make an Appointment

Emailing, using your RFUMS email, to our confidential email at scs@rosalindfranklin.edu is the preferred method of contact. You can use Virtru for added security when emailing. You can also call us on our confidential voicemail at 847-578-8723; please always leave a message.

Please inform SCS clinicians of the following information when emailing or calling:

  1. First and last name (please spell)
  2. Geographic location (state, country)
  3. Two best means to connect with you (i.e. phone number/s, email addresses)
  4. Best days and times to speak with you
  5. Indicate if you need same day contact due to a crisis situation* 

A licensed clinician or supervised clinician in training from Student Counseling Service will contact you to schedule a brief phone call in order to learn more about your concerns and your preferences in order to collaborate regarding your next steps in treatment.

Crisis* Services

You are encouraged to contact Student Counseling Service by emailing, using your RFUMS email, to our confidential email at scs@rosalindfranklin.edu (use Virtru for added security). Please indicate you need same day contact due to a crisis* situation. A licensed clinician or supervised clinician in training will contact you via phone in order to learn more about the crisis* situation and to determine needed intervention/s. 

Student Counseling Service offers in-person walk-in time at 12:00 p.m. - 1:00 p.m. Monday through Friday to serve students in crisis*. You will be required to follow current RFUHC practice guidelines related to screening and/or mask-wearing. A licensed clinician or supervised clinician in training will meet with you in order to learn more about the crisis* situation and to determine needed intervention/s. 

After-hours Crisis* Services

After-hours, weekends, holidays and any day when the Student Counseling Service is not open students are encouraged to take advantage of one of the following crisis* service options:

  1. Dial 988 to be connected to already existing network of crisis centers across the country
  2. National Crisis Hotline at 800-748-2433
  3. National Suicide Prevention Lifeline at 800-273-8255
  4. The Trevor Project (LGBTQ Suicide Hotline) at 866-488-7386
  5. Trans Lifeline at 877-565-8860
  6. Crisis Text Line: Text HOME to 741741
  7. Crisis Text Line for Students of Color: Text STEVE to 741741
  8. Rosalind Franklin University's Department of Campus Security at 847-578-3288. Security can be reached by dialing 3288 from any campus phone.

*Please note that anyone currently experiencing intent and plan to engage in suicidal and homicidal action should immediately contact 911 or go to the closest hospital emergency room.