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Crisis* Services

Student Counseling Service (SCS) offers in-person walk-in time at 12:00 p.m.-1:00 p.m. Monday through Friday to serve students in crisis*. You will be required to follow current guidelines related to screening and/or mask-wearing. A licensed clinician or supervised clinician in training will meet with you in order to learn more about the crisis* situation and to determine needed intervention/s.

Contact information for Student Counseling Services:

  • 847-578-8723
  • scs@rosalindfranklin.edu

After-Hours Crisis* Services

After-hours, weekends, holidays, and any day when the Student Counseling Service (SCS) is not open, students are encouraged to take advantage of one of the following crisis* service options:

  • Rosalind Franklin University's Department of Campus Security at 847-578-3288. Security can be reached by dialing 3288 from any campus phone.
  • Dial 988 to be connected to the already existing network of crisis centers across the country
  • National Crisis Hotline at 800-748-2433
  • The Trevor Project (LGBTQ Suicide Hotline) at 866-488-7386
  • Trans Lifeline at 877-565-8860
  • Crisis Text Line: Text HOME to 741741
  • Crisis Text Line for Students of Color: Text STEVE to 741741
  • Veterans Crisis Line:
    • Dial 988, then press 1
    • Text: 838255

Employee Resources

  • Employee Assistance Program - For RFU Employees
    • Through The Standard Insurance Company
    • Call 888-293-6948
    • CODE AQ3QGHQ
    • healthadvocate.com/standard3
    • AVAILABLE:
      • 24 hours / 7 Days a week
      • Counseling Sessions: 3 sessions per issue (in-person, phone, or virtual)
      • Services are provided to all members of your household
      • Confidential Support from EAP professionals

* Please note that anyone currently experiencing intent and plan to engage in suicidal and homicidal action should immediately contact 911 or go to the closest hospital emergency room.

Campus-Wide Crisis

Student Counseling Service (SCS) clinicians are also available for campus-wide crisis. Should there be a difficult situation that involves more than one student or system, there are a variety of ways Student Counseling Service (SCS) may be of assistance. Please email scs@rosalindfranklin.edu. You can use Virtru for added security when emailing. You can also call us on our confidential voicemail at 847-578-8723; please always leave a message.