Health Administration

Course Descriptions

Core Courses

HHCM 507 Healthcare Informatics (3 QH)
HHCM 508 Marketing Healthcare (3 QH)
HHCM 509 Statistics for Health Administrators (3 QH)
HHCM 515 Healthcare Law (3 QH)
HHCM 516 Risk and Quality Management in Healthcare (3 QH)
HHCM 517 Management Ethics (3 QH)
HHCM 521 Evidence-based Management (3 QH)
HHCM 522 Healthcare Policy and Delivery Systems (3 QH)
HHCM 524 Organizational Behavior and Human Resources (3 QH)
HHCM 525 Strategic Planning and Leadership in Healthcare (3 QH)
HHCM 551 Accounting and Financial Management in Healthcare (3 QH)

Electives Courses

HHCM 510 Global Health (3 QH)
HHCM 511 Healthcare Management in Non Hospital Settings (3 QH)
HHCM 518 Insurance Dimensions (3 QH)
HHCM 519 Practice Management (3 QH)
HHCM 520 Cultural Diversity and the Management of Healthcare Services (3 QH)
HHCM 523 Current Topics in Healthcare Administration and Management (3 QH)
HHCM 552 Independent Study (1-6 QH)
HHCM 560 Health Literacy (3 QH)
Other elective courses may be offered each quarter. Contact Program Director regarding approval of these courses as electives prior to registration.

Public Health Emphasis Certificate Courses

HHCM 530 Introduction to Public Health (3 QH)
HHCM 509 Statistics for Health Administrators (3 QH)
HHCM 522 Healthcare Policy and Delivery Systems (3 QH)
HHCM 630 Public Health Epidemiology (3 QH)

Capstone Experience

HHCM 590 Final Portfolio (3 QH)

Course Descriptions

HHCM 507 Healthcare Informatics
This course will provide an overview of the management of data and information resources critical to effective and efficient healthcare delivery. Course concepts will include: insuring accurate and complete data; coding for reimbursement; ensuring quality of data; analyzing data for decision support, research, and public policy; and the protection of patient privacy and security. Interactions with healthcare entities such as patient care organizations, payers, research and policy agencies, etc. will also be discussed.

HHCM 508 Marketing Healthcare
This course will examine critical aspects of marketing management including price, product, promotion, and distribution of healthcare services as well as internal and external forces that impact marketing. The student will be introduced to strategies that provide competitive opportunities to create value for the healthcare organization and improve customer satisfaction.

HHCM 509 Statistics for Health Administrators 
This course will provide basic principles of general statistical analysis, presentation and application of data, as well as health information statistics specific to healthcare facilities and the analysis, presentation, reporting and application of this data.

HHCM 515 Healthcare Law
This course reviews the American legal system as the context within which to consider contemporary medico-legal issues. The course’s intent is to provide a legal framework where healthcare administration and management issues can be explored in collaboration with legal counsel. The curriculum addresses such topics as: professional liability, corporate entity risk considerations, and relevant legislative activities reshaping the healthcare industry and tort reform initiatives. Representative case law and studies will augment the legal theories presented in the course.

HHCM 516 Risk and Quality Management in Healthcare
This course will explore the risk and quality management processes in depth. The student will be introduced to risk management strategies that reduce the likelihood of harm to people and financial loss in addition to quality management activities to assure that standards are met and to optimize the quality of healthcare. As these functions are interwoven throughout the organization (e.g., information management, medical staff issues, insurance, claims administration, etc.), the concept of risk and quality management as “everyone’s responsibility” will be emphasized.

HHCM 517 Management Ethics
The curriculum will provide an overview of bioethics including a broad range of potential concerns in which the healthcare manager may become involved. This encompasses a familiarization with bioethics nomenclature, understanding the ethical decision-making process, and developing an appreciation for the ethical challenges of administrators and clinical practitioners. Legal and risk management issues surrounding ethical dilemmas in healthcare organizations will be examined in addition to the roles of institutional ethics committees and consultants.

HHCM 521 Evidence Based Management
This course provides an introduction to the utilization of best evidence in managing healthcare issues. The curriculum is intended to prepare the student to identify management problems and develop a related path of focused inquiry, evaluate reliable databases and searching strategies to find evidence, and base management decisions on the best evidence available.

HHCM 522 Healthcare Policy and Delivery Systems
In keeping with contemporary issues in healthcare reform and policy implications, the focus of course assignments and content for HHCM522 now places more emphasis on policy and policy analysis. An entire unit of the course now relates to the study of health policy and in-depth analysis of health policy including local, state, and federal perspectives. A final course paper requires research and in-depth study of recent health reform legislation. In addition, discussion questions include more emphasis on health policy and the impact on cost, quality, and access to care.

HHCM 524 Organizational Behavior and Human Resources
This course in Organizational Behavior (OB), and Human Resources (HR), in designed to introduce students to organizational behavior theory, organizational communication and human resource management principles to effectively lead and manage an organization. The OB Students will apply management and leadership techniques garnered from successful healthcare organizations to understand and practice management functions, including: understanding employee behavior and motivation, assessing performance, employing groups and teams, operationalizing communication, evaluating conflict, and making appropriate business decisions. The HR functions of planning, recruiting, selecting, training, and appraising will be emphasized. Realistic case studies, collaborative discussions, practical research and peer reviews will be used to develop students’ skills in organizational behavior and human resource management. Other topics will include rights and responsibilities of employers and employees, and future trends.

HHCM 525 Strategic Planning and Leadership in Healthcare 
This course is intended to introduce the student to leadership skills and strategic planning in healthcare organizations. Creative, collaborative problem solving within the context of current strategic issues in healthcare will be explored.  The course content provides an overview of the strategic planning process including the elements required to successfully develop and implement short and long-term plans.   The course focuses on leadership skills and qualities necessary to succeed and thrive in the healthcare industry as well as assist the students in applying theories of leadership, motivation, communication and conflict management.  Students will learn the construction of a strategic plan and analyze the state of strategic planning in the healthcare industry. Additionally, students will have the opportunity to analyze their own leadership skills and create an action plan for leadership development by assessing their personal leadership strengths and weaknesses.

HHCM 530 Introduction to Public Health
This course provides an overview of the history, scope, and processes of public health since its beginning in the United States. Readings and course projects introduce the connection between public health and population health outcomes. Using conceptual foundations and applied solutions students will use course readings and analyze case studies designed to improve their knowledge of the impact of the role of public health.

HHCM 551 Accounting and Financial Management in Healthcare
The course is intended to prepare the student to effectively interact with financial management staff and participate in various aspects of financial control and planning. The curriculum provides a historical perspective of financial management in healthcare, identifying trends in the industry and the forces that influence the financing of healthcare organizations. Financial statements, the interpretation and analysis of financial reports, and topics such as cost-benefit analysis, budgeting, and capital management will also be addressed. Consideration will be given to the cost effectiveness and financial future of healthcare organizations.

HHCM 630 Public Health Epidemiology
This course explores the epidemiology of infectious and acute disease. Using conceptual foundations and applied solutions students will use course readings and team discussions to prepare to examine the impact of infectious diseases involving various populations. This will also include taxonomy and the chain of infection required for successful transmission of disease.

Electives

HHCM 510 Global Health
The course is designed to introduce students to progress made in improving human health world-wide and understanding the challenges that remain. Students will focus on learning the principles and measures of health improvement, global health themes and diseases, the impact of disease on populations such as women and children, and how they can work as interprofessional team members to address these issues. 

HHCM 511 Healthcare Management in Non Hospital Settings
While the hospital is the centerpiece of the health care system, so much health care is delivered outside this setting. Students will be introduced to many healthcare services outside the traditional setting of the hospital and gain knowledge of the operations of such healthcare settings. The course will be divided into four parts: Traditional care, Diagnosing, Acute-Care Treatment, and Chronic Care and within each area students will explore the basic operations of various health care settings such as outpatient clinics and surgical centers, pharmacies, outpatient laboratories, chiropractic centers, adult day care and hospice care.

HHCM 518 Insurance Dimensions
This course is intended to provide the student with an understanding of the principles of insurance related to healthcare organizations. The curriculum focuses on insurance in the healthcare setting, risk financing considerations, and insurance policy analysis. The impact of recent national and world events, changing economic, and policies as they relate to the healthcare insurance industry will also be explored.

HHCM 519 Practice Management
Practice Management offers the essential elements and support for a successful healthcare practice concentrating on facility management and organizational skills. Topics will include the organizational management landscape and management functions such as planning and decision-making, organizing, staffing, and budgeting. This course will also address practical concerns such as committees and teams and human resource management considerations such as training and development, retention and recruitment, and communication. This elective course establishes a foundation for growth and professional opportunity for the health management professional.

HHCM 520 Cultural Diversity and the Management of Healthcare
This course introduces the student to the importance of providing culturally appropriate health care for the diverse ethnic populations encountered in the U.S. healthcare system. The significance of family traditions, cultural heritage, and health and healing traditions on the patient’s interaction with the healthcare delivery system and providers will be explored. Students will develop interventions that providers and managers of healthcare can use to diminish the conflict that patients may experience between their traditions related to cultural heritage and the American healthcare system.

HHCM 523 Current Topics in Healthcare Administration and Management
Health care administrators and managers must be knowledgeable about current topics that face their profession. Using critical inquiry and research skills, students will explore current topics and controversies in the field of healthcare administration and management. The ability to analyze, research and apply the findings to contemporary issues will be stressed.

HHCM 552 Independent Study
The independent study is an individualized learning experience designed to meet specific educational needs of the student.

HHCM 560 Health Literacy
Health Literacy has become a public health priority. Many factors impact communication with patients and their families. This course explores how age, culture, language proficiency and socioeconomic conditions significantly impact patient-provider communication. Readings and course projects introduce the connection between effective communication and health outcomes. Using conceptual foundations and applied solutions students will use course readings and team discussions to prepare to conduct field research and analyze case studies designed to improve the ability to communicate with patients and overcome barriers related to patient compliance with treatment plans and appropriate use of healthcare resources. Traditional, social and electronic media will be addressed.

Capstone

HHCM 590 Final Portfolio 
The purpose of the final portfolio is for the Healthcare Administration and Management student who has successfully completed all required courses in the program to demonstrate achievement of the Program competencies. The intended outcome is to demonstrate the student's mastery of program and course goals and objectives and demonstrate proficiency of competencies learned. The student will make a formal PowerPoint presentation to faculty.

Course descriptions are subject to change without prior notice.

Life in Discovery
3333 Green Bay Road, North Chicago, Il 60064-3095 • 847-578-3000