Mickeal (Mikki) Donald, MS, BA, has spent the last 20 years working in healthcare marketing and business development. She has been an officer and senior executive officer for two insurance companies and two hospital systems with budget responsibility in one case over $100 million. Professor Donald also owns a small healthcare consulting business and works with health systems (payers), hospital systems, and other consults in strategic market planning and CRM and consumer behavior project management.

Professor Donald earned her Master of Science in Marketing and Management from Cardinal Stritch University and her Bachelor of Arts in Interpersonal Communications and Public Relations from Marquette University, both in Milwaukee, WI.